Medfor
Tel: 0845 130 5133 or +44 1252 371181
Fax: 0845 130 5134 or +44 1252 510990

  
Advanced Search 
  Welcome to our site. | View basket | Checkout | Contact Medfor | Job Vacancies |
Home - FAQ


How do I place an order?
Which payment methods do you accept?
Do prices include VAT?
Which currencies do you accept?
How long will to take to get my goods?
How do I obtain copies of your ISO certificates?
Small (but important) print

How do I place an order?
By any of the following methods:

  • Order online using the shopping basket facility on this website
  • Telephone: 01252 371181 (Int. tel: +44 1252 371181)
  • Fax: 01252 510990 (Int. fax: +44 1252 510990)
  • Email: sales@medfor.co.uk
  • Post:
    Medfor Products Limited
    84 Alexandra Road
    Farnborough
    Hampshire
    GU14 6DD
    United Kingdom
When ordering, please state the product code, desciption and number of cases of each product required, together with your delivery and invoice details.

It is always useful to state your Medfor customer account refernce (if you have one) when ordering.

Our hours of business for all enquiries are:
9 am to 5 pm Monday to Thursday, 9 am to 4 pm on Friday

[back to top]

Which payment methods do you accept?
The following cards are accepted for online orders:

Visa payments supported by WorldPay Visa/Delta payments supported by WorldPay Visa/Electron payments supported by WorldPay Mastercard payments supported by WorldPay Maestro debit payments supported by WorldPay JCB Solo payments supported by WorldPay

The following cards are accepted for telephone orders:

For customers placing their first order, payment is required before goods are despatched. This can by cheque, credit/debit card or BACS direct tansfer.

Note: Customers within UK Universities, UK NHS Hospitals and UK central and local government bodies are exempt from these requirements.

To set up a credit account for subsequent orders, please contact us to request a credit account application form.

[back to top]

Do prices include VAT?
All prices exclude VAT. (If you are VAT exempt, please include a copy of your exemption certificate with your order.)

[back to top]

Which currencies do you accept?
At present we can only accept payment in pounds sterling. All prices on this website are in pounds sterling.

Whilst we shall endeavour to maintain our prices as displayed, we reserve the right to change them without notice.

[back to top]

How long will to take to get my goods?
Many of our products are pre-assembled and will be despatched within 48 hours. Where it is necessary to assemble an item on receipt of your order, we normally despatch non-sterile products within 3 working days and sterile products within 7 working days.

[back to top]

How do I obtain copies of your ISO certificates?
Copies of Medfor's ISO certificates can be downloaded from our Quality page.

[back to top]

Small (but important) print
Product specifications:

Prices:

  • Whilst we shall endeavour to maintain our prices as displayed, we reserve the right to change them without notice.

Please also read our Terms and Conditions and Refund Policy.

[back to top]

| Privacy Policy | Refund Policy | Terms and Conditions of Sale |
This site and all contents are © 2004-08 Medfor Products Ltd. Trading address: 84 Alexandra Road, Farnborough, Hampshire, GU14 6DD, UK
Registered in England and Wales at Sherwood House, 41 Queens Road, Farnborough, Hampshire, GU14 6JP. No. 3787886 VAT No. 709251149